Airline On-time performance is based on the actual gate departure times within 15 minutes of schedule. 

Cancellations are included and taken as not on-time. Departing 15 minutes or after scheduled arrival is taken as not on-time.

Inclusion is the ranking based on OAG access to flight status data for at least 80% of all scheduled flights operated by an airline or airport.

If you would like to review your flight status feed please contact us.

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