Support Centre
What kind of support are you looking for today?
Our support team and resources are available 24/7, offering guidance whenever you need it.
You can view our most common support items here.
If you have a further query or concern, let us know using the contact form below. We'll get back to you as soon as possible.
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Channels, Priorities and P1 Process
Learn about the support channels we offer, determine the priority of your request and discover our P1 processes.
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Knowledge Hub
View documentation to help you get the most out of your products
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My Support Account
Login to your OAG self service account. Manage your support cases and products. Chat to our AI support tool, ask questions and find answers.
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Infare Customer Portal
Customer portal for Infare pricing product access and support
Visit →
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Product Status
View operational status of our products and services. Sign up for proactive notification on product maintenance and incidents.
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Product Login
Login to Analyser, OAG Flights and Cargo Flights
Can't find what you need?
For issues requiring urgent support, please register on our online portal and create a case with critical priority.
Critical incidents receive immediate response from our on-call team, who will work with you until the issue is resolved.
Learn more about the process here.
Submit this form to raise a medium priority issue. Once received, the support team will work on it inside of usual business hours.
