Delight your customers

DELIGHT
YOUR CUSTOMERS
WITH OAG

WIN HEARTS AND MINDS

In the airline industry, delight is about data. Making journeys shorter and simpler. Keeping travellers informed and in control. Creating products and services that bring partners and passengers back to you, time after time.

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EXPLORE OUR DELIGHT PORTFOLIO

If you need to:

  • Give passengers the shortest, most convenient and cost-effective journeys
  • Develop digital channels and personalised mobile experiences
  • Serve customers’ travel preferences more intuitively and proactively
  • Accurately predict passenger volumes, avoiding bottlenecks and queues
  • Widen customer choice and explore AI-led service options

Choose from our comprehensive range of status and schedule solutions or powerful analysis tools.

Data Solutions

Our packages are designed to underpin strategic decision making, while supporting day-of-travel and onward travel experiences.

  • A range of flight schedule and status APIs allows you to tailor your data supply to support services, travel apps, websites and day-of-travel technology.
  • Real-time flight status and schedules feeds mean you can make decisions at speed with the freshest data possible.
  • Notification services to track competitors' flight changes and capitalise on new opportunities.
  • Minimum Connection Time (MCT) data and exceptions, unique to OAG, helps travellers create smart end-to-end journeys.
  • Our SSIM dataset helps you spot market gaps, plan new routes and analyse growth opportunities.
  • Integrate global airline schedules into your systems to grow customers and deliver better choice with Worldwide Direct Files (WDF) or via SSIM format.
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displays and mapping

Content feeds and maps for web, mobile and large screens.

  • Flight Tracking keeps customers up to date with disruptions, delays, cancellations and bad weather.
  • Flight Information Display System (FIDS) helps travellers and guests quickly re-plan in the event of disruption.
  • Routemapper promotes your airport destinations and connections in a highly-configurable route map, generating rich information to delight and inform your customers.
  • Flight-in-Sight gives travellers confidence about the exact location and heading of their flight on a digital map. 
  • Air Traffic Live keeps travellers and those waiting for them informed about arrivals, departures and disruptions on a detailed map with weather overlay.
  • A weather mapping tool helps travellers see how weather events might impact flights and onward journey plans.
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Magnatech

MAGNATECH relies on OAG’s flight status data to create worry-free experiences for traveler

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Case study