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Customer Care

OUR CUSTOMERS SUCCEED WITH OUR AIR TRAVEL INTELLIGENCE

We're here To help you

We are dedicated to ensuring our customers can make the most out of our tools and use our data to enhance their research and reports. With a platform based on user needs and built on a bedrock of feedback, we're continuously improving our services so our customers can rely on OAG every time.

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CONTACT SUPPORT TEAM

See contact details and business hours for all of our offices.

CONTACT US

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MY ACCOUNT

Log in to your account or product to gain access to our tools.

Resources centres

RESOURCE CENTRES

Here you can find helpful links to our Analyser platform, including Schedules, Traffic, Connections and Mapper.

ANALYSER OVERALL

USER GUIDES & FAQS

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SCHEDULES ANALYSER

USER GUIDES & FAQS

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TRAFFIC ANALYSER

USER GUIDES & FAQS

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CONNECTIONS ANALYSER

USER GUIDES & FAQS

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DOT ANALYSER

USER GUIDES & FAQS

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MAPPER

USER GUIDES & FAQS

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TECHNICAL SUPPORT

ASK THE ANALYSER TEAM

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TRAVEL PLANNING GUIDES

Gain access to worldwide flight schedules, plan trips in advance and discover cargo shipping flights with OAG's guides.

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LATEST UPDATES

Follow each update here as we post the latest version and it's most recent upgrades.

SEE UPDATES

ANALYSER FEEDBACK

The Analyser platform is made for you. Let us know how we can improve Analyser and enhance its capabilities today.

GIVE FEEDBACK

DATABASE STATS

Take a look at the amount of information we process each month. Download the PDF here.

Database statistics

FLIGHT STATUS COVERAGE

Take a look at the amount of information we process each month. Download the PDF here.

Flight status coverage