Get in touch with OAG through phone, email or office location.

Need to talk with someone about OAG's products and services? Our support staff are ready to help. Select the region below and give us a call or send an email. Please note that we will provide local language support staff when possible and that service hours vary by global region.

Customer Services:

North & South America
Singapore, Asia Pacific, India & India Sub-Continent
United Kingdom, Europe, Middle East & Africa

Other Inquiries:

Advertising
Media Inquiries

North & South America:

Headquarters/North America
OAG
3025 Highland Parkway
Suite 200
Downers Grove, Illinois 60515-5561
USA
Tel: 1 630-515-5300
Fax: 1 630-515-2023
E-mail: custsvc@oag.com

OAG
6303 Blue Lagoon Drive
Suite 120
Miami, Florida 33126
USA
Tel: 1 630-515-5300
Fax:1 630-515-2023
E-mail: custsvc@oag.com

Customer Services
Tel: (800) DIAL-OAG (Continental United States, Alaska, Hawaii, Canada, Puerto Rico & the U.S. Virgin Islands)
Tel: 1 630-515-5307 (From all other countries)
E-mail: custsvc@oag.com
Support Hours: 8:00 a.m. - 5:00 p.m. (Central Time) M-F

Technical Support
Tel: (800) 525-1138 (Continental United States)
Tel: 1  630-515-5307 (Outside Continental United States)
Fax: 1 630-515-3933
E-mail: helpdesk@oag.com
Support Hours: 8:00 a.m. - 5:00 p.m.  (Central time) M-F

Content Questions - Data Customer Support
Tel: (888) 589-6340 (Toll free USA and Canada)
Tel: 1 630-515-5305 (Outside Continental United States)
E-mail: custcare@oagback.com
Support Hours: 8:00 a.m. – 5:00 p.m. (Central Time) M-F

Sales Agents in the North and South America
For inquiries, please contact your regional OAG office at 1 800 DIALOAG (Continental United States, Alaska, Hawaii, Canada, Puerto Rico & the US Virgin Islands) or 1 630 515 5307 (all other countries) or e-mail custsvc@oag.com

Singapore,  Asia Pacific, India & Indian Sub-Continent

Regional Headquarters

Singapore
No. 3 Lim Teck Kim Road #10-01
Singapore Technologies Building
Singapore 088934
Tel: +65 6395 5868
Fax: +65 6293 6566
E-Mail: custsvcAspac@oag.com

Regional Offices

China
Room 1201, Tower 1
Beijing Landmark Towers
8, North Dongsanhuan Road
Chaoyang District, Beijing 100004
Tel: +86 10 6590 6215
Fax: +86 10 6590 6217
E-mail: custsvcChina@oag.com

Hong Kong
18/F, Caroline Centre,
Lee Gardens Two,
28 Yun Ping Road,
Causeway Bay,
Hong Kong
Tel: +852 2965 1700
Fax: +852 2965 1777
E-Mail: custsvcAspac@oag.com

Japan
Toranomon, 40MT Building 9F
5-13-1 Toranomon Minato-Ku
Tokyo 105-0001
Tel: +813 6402 7301
Fax: +813 6402 7302
E-Mail: custsvcJPN@oag.com

All Inquiries (Except Media)

Singapore
(Indonesia, Malaysia, Taiwan)
Tel: +65 6395 5868
Fax : +65 6293 6566
E-mail: Custsvcaspac@oag.com
Support Hours: weekdays 9:00 a.m. - 6:00 p.m. local time

Japan
Tel: +81 3 6402-7301
Fax: +81 3 6402-7302
E-mail: Custsvcjpn@oag.com
Support Hours: weekdays 9:30 a.m. - 5:30 p.m. local time

China
Tel: +86 10 6590 6215
Fax: +86 10 6590 6217
Email: custsvcChina@oag.com
Hong Kong
Tel: +852 2965 1700
Email: CustSvcHKG@oag.com

Australia & New Zealand
Tel:  +61 7 5573 5312
Fax: +61 7 5573 5352

Australia
BTTB Marketing Pty Ltd.
Suite 6,
West Wing
Fortune Place,
2 Fortune Street
Coomera
Queensland 4209
Australia
Tel: +61 7 5573 5312
Fax: +61 7 5573 5352
E-mail: oag@bttbonline.com

India & Nepal
Strand Book Stall
"Dhannur"
Sir P.M. Road
Mumbai 400 001
Tel: +91 (0)22 2051754
Fax:+91 (0)22 2088071
Telex: 1183020 SBS IN
E-mail: strandbk@bom4.vsnl.net.in

Korea
Sharp Inc.
8th Floor Injoo Building 
Seorin-dong, Jongno-gu,
110110 Seoul 
Korea
Tel : +82-2-724-7061
Fax: +82-2-771-1157
E-mail: bkchoi@sharp.co.kr

New Zealand
BTTB Marketing Pty Ltd.
Suite 6,
West Wing
Fortune Place,
2 Fortune Street
Coomera
Queensland 4209
Australia
Tel: +61 7 5573 5312
Fax: +61 7 5573 5352
E-mail: oag@bttbonline.com

Pakistan
Aviation Services Limited
Hotel Metropole Building
Club Road
Karachi 17
Tel: +92 (0)21 5660415 / 5660406 /
5660667 / 5660391 / 5681263
Fax: +92 (0)21 5684301 / 5682316
Telex: 21329 METRO PK
E-mail: aslkhi@cyber.net.pk

Philippines
Asia/Pacific Circulation Exponents, Inc.
APCEI Building, 3462 Florida Street,
Palanan, 1235 Makati City
Philippines
Tel: +63 (2) 834-1500
Fax: +63 (2) 831-3256
E-mail: marlon.villena@apcei.com.ph / info@apcei.com.ph

Thailand & Indochina
Maple Aviation (Thailand) Co., Ltd
SSP Tower 3, 22nd Floor
88 Silom Road, Bangkok 10500
Thailand
Tel: +662  634 2880
Fax: +662 236 2077
Email: Maple@bravox.net

United Kingdom & Europe, Africa & Middle East

Headquarters / Europe
OAG
Church Street, Dunstable
Bedfordshire, LU5 4HB, UNITED KINGDOM
Tel: +44  (0) 1582 600111
Fax: +44 (0) 1582 695230
E-mail: customers@oag.com

Customer Services

United Kingdom: Tel: +44 (0) 1582 695050; Fax: +44 (0) 1582 695140

Wherever possible we will try to provide you with a local language speaking Customer Service Assistant to help you with your call,  please request this when your call is answered.

E-mail for all countries: customers@oag.com
Support Hours: 8:00 a.m. - 5:00 p.m. (GMT) M-F

Product Technical Support & Content Questions

United Kingdom: Tel: +44 (0) 1582 695080; Fax: +44 (0) 1582 695140

E-mail for all countries: helpdeskuk@oag.com
Support Hours: 8:00 a.m. - 5:00 p.m. (GMT) M-F 
 

OAG Sales Agents: Europe, Africa & Middle East,

Saudi Arabia, Bahrain, Kuwait, Oman, Qatar & Syria
Summer Time Tourism LLC
OAG Representative
PO Box 100200
Jeddah - 21311
Saudi Arabia
Tel: +966 (0)2 6702999
Fax: + 966 (0)2 6735774
Mobile : + 966 (0)505 703677
E-mail: oag@oaggulf.com

Spain
Comber International Guides SL
Apartado de Correos. 39
28230 Las Rozas
Madrid, Spain
Tel: +34 916031743
Fax: +34 916030564
E-mail: oagspain@telefonica.net

Advertising

North & South America
Christina Pesavento Kosac
Global Advertising Manager
OAG Worldwide
3025 Highland Parkway
Downers Grove, IL USA 60515-5561
Tel: 630-515-2191
Email: oagadvertising@oag.com

United Kingdom, Europe, Africa & Middle East
Sue Davidson
Marketing Manager
OAG Worldwide
Church Street
Dunstable
Bedfordshire, LU5 4HB, UNITED KINGDOM
Tel : +44(0)1582 695470
Email: oagadvertising@oag.com

Asia Pacific
Adeline Ng
Regional Sales Coordinator
OAG Worldwide
No 3, Lim Teck Kim Road #10-01
Singapore Technologies Building
Singapore 088934
Tel: +65 6395 5889
Email: ang@oag.com

Media Inquiries

Alison Pickering
Head of Corporate Communications
OAG Worldwide
Church Street,
Dunstable
Bedfordshire LU5 4HB
UNITED KINGDOM
Tel: +44 (1582) 695477
E-mail: apickering@oag.com

Brent Albrecht
Global Marketing Director
OAG Worldwide
3025 Highland Parkway
Downers Grove, IL  60515-5561
USA
Tel: 630-515-3544
Email: balbrecht@oag.com