NORTH AMERICA

ON-TIME PERFORMANCE RESULTS FOR 2023


NORTH AMERICA'S AIRPORTS AND AIRLINES RANKED BY OTP

WELCOME TO OUR ANNUAL ON-TIME PERFORMANCE (OTP) RESULTS FOR

NORTH AMERICA


OAG's 2023 North America on-time performance results reveal the:

  • Top 20 Largest Global Airlines (by flights) ranked by OTP
  • Top 20 Largest North American Airports (by  flights) ranked by OTP

Data-driven and based on comprehensive full-year data (to 31st December 2023), the annual OTP results represent a round-up of the OAG OTP monthly reports which provide airports, airlines, passengers and the travel industry with transparent and independent on-time performance tracking.

The data highlights the continued efforts of airlines around the world to deliver outstanding on-time performance for their customers. Faced with numerous resource challenges in 2023 and the regular meteorological challenges in some parts of the world, the results are again a reflection of airlines of all sizes striving to operate to schedule every day of the year.

 

TOP 20 LARGEST GLOBAL AIRLINES (BY FLIGHTS)

ranked by on-time performance


LARGEST AIRLINES ON-TIME PERFORMANCE RESULTS

  • Seven U.S. carriers rank among the Top 20 Largest Airlines list, with Delta Air Lines ranking #1 followed by:
    • Alaska Airlines (#7; OTP 81.04%),
    • American Airlines (#8; OTP 79.11%),
    • United Airlines (#9; OTP 78.67%),
    • Southwest Airlines (#11; OTP 75.51%),
    • Spirit Airlines (#14; OTP 69.45%),
    • and JetBlue Airways (#17; OTP 68.25%).
  • Southwest Airlines is the most on-time U.S. low-cost carrier in the Top 20 Largest Airlines list.
  • Several carriers outside of North America also featured among the Top 20 including:
    • LATAM Airlines (#2 OTP 82.74%),
    • All Nippon Airways (#5; OTP 81.63),
    • KLM-Royal Dutch Airlines (#12; OTP 74.64%),
    • Air France (#16; OTP 68.33%),
    • Deutsche Lufthansa (#18; OTP 67.58%),
    • and British Airways (#20; OTP 60.92). 
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Strong on-time performance results from Delta, American, United, and others point to a collective effort by the industry to overcome challenges posed by manufacturing disruptions, supply chain challenges and operational pressures. We expect on-time performance to improve in the coming year, especially in the U.S. Market as we see major airlines and airports competing to cut down on delays to ensure traveler satisfaction and loyalty.

John Grant, Chief Analyst at OAG

TOP 20 LARGEST NORTH AMERICAN AIRPORTS (BY FLIGHTS)

ranked by on-time performance


NORTH AMERICA Airports ON-TIME PERFORMANCE RESULTS

  • Minneapolis-St. Paul International Airport ranked #1 in OTP (82.57%) among the Top 20 Largest Airports in North America, followed by:
    • Seattle-Tacoma International (#2; OTP 82.50%),
    • and Atlanta Hartsfield-Jackson International (#3; OTP 81.86%).
  • Rounding out the Top 20 are:
    • Chicago O’Hare International (#6; OTP 78.82%),
    • Los Angeles International (#9; OTP 77.97%),
    • Dallas-Fort Worth International (#11; OTP 77.53%),
    • San Francisco International (#15; OTP 75.57%),
    • and New York JFK International (#16; OTP 74.31%).

UNDERSTANDING THE DATA

On-time performance data shows the percentage of flights that have departed (for airports) or arrived (for airlines) on-time. 

A flight is considered on-time if it has departed or arrived within 15 minutes of the schedule.

The higher the percentage, the better the OTP score.

OTP is a crucial key performance indicator for airlines and airports, it helps to gauge their efficiency and also has the potential to set them apart from their competitors.

ABOUT OAG MONTHLY OTP DATA

Every month OAG releases (OTP) data from over 500 global airlines and 1200 airports. Providing airports, airlines, passengers and the travel industry with transparent and independent on-time performance tracking.

For an airline or airport to be included in the on-time rankings, OAG requires coverage (access to flight status data) for at least 80% of all scheduled flights operated.

So, if you’re an airline or airport that wants to be part of the bigger picture and have your OTP performance recognized, get in touch and discover more about on-time performance today.

EXPLORE EXTENSIVE OTP DATA FOR 500+ AIRLINES AND 1200+ AIRPORTS

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Frequently asked questions


 

WHY IS MY AIRLINE / AIRPORT NOT INCLUDED IN THE RANKINGS?

To be included in the rankings OAG requires access to flight status data for at least 80% of all scheduled flights operated. Visit our Airline Partner Hub for more information.que.

Airport on-time performance is based on actual gate departure times. Flights that depart within 15 minutes of the schedule are considered on-time. Departing 15 minutes or more after the scheduled time is considered not on-time.

Airline on-time performance is based on actual gate arrival times. Flights that arrive within 15 minutes of the schedule are considered on-time. Arriving 15 minutes or more after the scheduled time is considered not on-time.

OTP is valuable for operations management; delays affect productivity and lead to increased costs. Flight punctuality is also of the highest importance to the traveler, poor punctuality will mean that flights arrive at their gate late or depart late – which could lead to passengers missing connecting flights. 

IS THERE A PUNCTUALITY LEAGUE THIS YEAR?

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MONTHLY OTP ANALYSIS

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