Virgin Atlantic, easyJet and British Airways all awarded three stars
Luton, 17 October 2017: Jet2.com, the low-cost airline that operates out of nine UK airports, has been awarded a 5-star rating by the world’s leading air travel intelligence company, OAG. With an on-time performance (OTP) of 87.5 per cent of flights running on time, the 5-star ranking represents excellent performance over a rolling 12-month period.
Jet2.com was one of 14 global airlines to achieve a 5-star accreditation and, now defunct airline, Monarch Airlines, was the next most punctual UK airline with a 4-star ranking; ironically, it was the only UK airline to receive a 4-star rating.
British Airways, Virgin Atlantic and easyJet, all received a 3-star rating with between 70 and 80 per cent of flights departing and arriving on time, although British Airways and easyJet operated considerably more flights than Jet2.com and Monarch (see Airlines Table below).
Birmingham, Cardiff and Liverpool airports were all awarded five stars for on-time performance – Birmingham had 90 per cent of flights running on time, and Cardiff 89 per cent.
John Grant, Senior Analyst at OAG, said: “Jet2.com has shown to have a robust on-time performance during some of the busiest travelling months of the year, although there are clearly improvements that UK airlines can make to their punctuality performance over the next six months.
“With the aviation industry going through a turbulent time, there is a lot for the UK airports to be proud of in terms of the speed at which they’re able to get flights on and off the ground. The key for the next 12 months is consistency, as we’ll inevitably see the number of flights in and out of the UK increasing.”
Away from the UK, other European airlines and airports fared well. Six of the EMEA-based carriers that were awarded five stars achieved 88 per cent or better with their on-time performance, while nine out of the 14 global carriers given 5-star ratings all hailed from the EMEA region.
As for the airports, 20 out of the 49 airports awarded 5-star ratings were from the EMEA region, equating to 41 per cent of the total 5-star airports.
Top 5-star awards – October 2017
|Airport name||Code||Annual OTP||Operations||Country||Sub region||Star rating|
|Santa Cruz de la Palma||SPC||89.9||15,674||Spain||EMEA||5*|
|Airline name||Code||Annual OTP||Operations||Country||Sub region||Star rating|
|Air Baltic Corp.||BT||89.9||47,482||Latvia||EMEA||5*|
|LATAM Airlines Ecuador||XL||87.8||10,098||Ecuador||LAM||5*|
Other UK Airlines & Airports:
|Airline/Airport||Code||Annual OTP||Operations||Country||Sub region||Star rating|
|Belfast George Best City Apt||BHD||80||37,586||UK||EMEA||3*|
|Bristol (GB) 00||BRS||79.7||60,948||UK||EMEA||3*|
|Belfast International Apt||BFS||78.6||39,819||UK||EMEA||3*|
|London City Apt||LCY||76.5||80,031||UK||EMEA||3*|
|Isle of Man||IOM||75.9||15,746||UK||EMEA||2*|
|London Heathrow Apt||LHR||75.2||477,776||UK||EMEA||2*|
|Exeter (GB) 00||EXT||74.9||12,598||UK||EMEA||2*|
|Nottingham East Midlands Airport||EMA||72||32,998||UK||EMEA||2*|
|Glasgow International Airport||GLA||70.3||86,512||UK||EMEA||2*|
|London Gatwick Apt||LGW||61.9||274,147||UK||EMEA||1*|
* Based on 12 months of rolling OTP data