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    Boston, 20th April 2017 – OAG, the air travel intelligence company, has released the industry’s first biannual On-time Performance (OTP) Star Ratings. Copa Airlines and Azul Airlines both stand out in the new benchmark rating system, earning 4 star rankings for extraordinary OTP over the past 12 months.

    Overall, major Latin American airlines performed strongly, as LATAM Airlines Brasil, Sky Airline and VARIG-Gol Airlines all earned 3 stars as well.

    This new rating system is a global accreditation program that recognizes exceptional OTP across all airports and airlines regardless of size, geographic location or aviation peer group. The awards showcase only the best performers – just 11 airports and three airlines globally earned a 5-star rating, which requires an OTP of at least 90 percent.

    Copa and Azul have both demonstrated that OTP is a critical performance metric for their airlines, and have focused on effectively managing aircraft turnaround to avoid unnecessary delays.

    “Latin America has realized the value of on-time performance and airlines like Copa and Azul are demonstrating that they are leaders in this area,” said John Grant, Senior Analyst, OAG. “Today’s travelers use OTP as a key performance indicator and earning a prestigious star ranking from OAG is another way to win over travelers.”

    Much like the global air travel ecosystem, Latin America continues to see growth and congestion, factors that can often reduce on-time performance, yet many airlines and airports in the region show that they are optimizing punctuality.

    Brazil-based Aracaju Airport (AJU) is one of just 11 airports across the world to earn 5 stars for its performance, and  Panama City Tocumen International (PTY), Vitoria (VIX), Maceio (MCZ), Brasilia (BSB) and Belo Horizonte Tancredo Neves International Airport (CNF) all earned 4 stars for strong OTP over the last year.

    The OTP star rating is designed to benchmark against set criteria, defined by industry and flight status information experts. OTP is measured across the whole year – and awarded twice a year in April and October – through a definitive benchmark, using set criteria as defined by OAG, the flight status experts.


    Airport & Airline punctuality








    80 – 82.9%




    To achieve an OTP star rating, the world’s airlines and airports must meet two simple criteria: all airlines and airports must have a minimum of 600 operations a month and OAG must receive flight status information for no less than 80 percent of scheduled flights within a 12-month period.

    To view the full list of awarded airlines and airport, click here. To learn more about how access to real-time flight information, visit us on OAG.com.


    About OAG

    OAG is the leading global provider of digital flight information and provides accurate, timely and actionable information and applications across the travel sector to the world’s airlines, airports, government agencies, aircraft manufacturers, consultancies and travel related companies.

    OAG has the world’s largest network of air travel data, including the definitive schedules database of more than 900 airlines and over 4,000 airports. With the most extensive flight status information database in the market, OAG handles more than 54 million records of flight status updates per year, processes 1.4 billion requests and continues to deliver in excess of 35 million dynamic flight status updates daily.

    For more information, visit: www.oag.com and follow us on Twitter @OAG Aviation


    Media contacts:

    UK - Emma Jefferies / Joe Hawke
    t: 0118 909 0909


    USA - Gil Haylon
    6t: 17-969-9192

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