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    20th April 2017 – Six airlines operating out of the ASPAC region have been awarded three or more stars for punctuality in a new accreditation programme launched today by the world’s leading air travel intelligence company, OAG.

    Taking the region from strength to strength, airlines operating out of the Asia-Pacific region celebrated success with Tigerair Singapore and Jetstar Asia both achieving a 4-star rating and an on-time performance (OTP) of more than 88 per cent. This was closely followed by five ASPAC airlines achieving 3-star ratings – Japan Airlines (86.5 per cent), Qantas Airways (86.1 percent), Singapore Airlines (84.4 percent), Austrian Airlines AG dba Austrian (83.6 percent) and Virgin Australia International (83.3 percent).

    Tokushima and Kōchi airports achieved a 5-star rating, making the Japanese airports amongst the highest for global punctuality, meaning that at least 90 per cent of flights both leave and arrive on time. Indonesia’s Surabaya airport also took the top rating.

    Mark Clarkson, OAG, said: “No matter what the reason for travel or the destination, one thing is universal – the need to connect and arrive on time. Similar to the rigorous systems used to rate global hotels, the OAG 5-star OTP programme is designed to recognise consistent on-time performance for the world’s airlines and airports.

    “It is fantastic to see a broad spread of exceptional OTP across the region from Japan to New Zealand. Notably the performance of Tigerair Singapore, Jetstar Asia and Singapore Airlines given their bases at Singapore Changi, one of the busiest airports in the world, is a testament to their operations teams and management.

    5-star awards – April 2017 

     

     Airport  On TIme Performance (OTP)* Rating

    Paris Beauvais-Tille (BVA)

    95.9

    Tokushima (TKS)

    91.6

    Kochi (KCZ)

    91.5

    Newcastle (NCL)

    91.4

    Dortmund (DTM)

    90.9

    Birmingham (BHX)

    90.8

    Hilo (ITO)

    90.6

    Minsk International (MSQ)

    90.6

    Cardiff (CWL)

    90.4

    Surabaya (SUB)

    90.4

    Aracaju (AJU)

    90.0

    Airline

    On-time performance (OTP)* rating

    Safair

    95.9

    Jazeera Airways

    93.2

    Air Baltic

    90.5

    * Based on 12 months of rolling OTP data

    View the full ratings from the OAG’s On-time Performance Star Ratings, April 2017, with a breakdown of 1-5 stars for airline and airports here.

     

    —ENDS—

    Notes to editors:

    About OAG’s ‘On-time Performance Star Ratings

    Awarded twice a year in April and October, and based on 12 months of rolling data, OAG’s ‘On-time Performance Star Ratings’ is a global accreditation programme that recognises exceptional on-time performance across all airports and airlines regardless of size, geographic location or relative relation to their peers.

    The ratings aim to be as inclusive as possible reflecting the varied strategies, business models and objectives of the world’s airlines and airports. Therefore we have simple criteria to be eligible for a star – all airlines and airports must have a minimum of 600 operations a month and OAG must receive flight status information for no less than 80% of scheduled flights (*data is required for each month)

    Underpinned by the most comprehensive flight status database in the industry, the ratings give the airlines and airports a robust, verified, independent and authentic accreditation they can use externally and internally for positive communication and motivation.

    Definition of on-time

    On-time is defined as departures and arrivals that take place strictly less than 15 minutes after schedule for airports. For airlines ‘on-time’ is defined as arrivals that take place strictly less than 15 minutes after schedule.

    Underpinned by the most comprehensive flight status database in the industry, the ratings give the airlines and airports a robust, verified, independent and authentic accreditation they can use externally and internally for positive communication and motivation.

    STARS

    Airport & Airline punctuality

    5*

    90-100% 

    4*

    87.5-89.9%

    3*

    83-87.4%

    2*

    80 – 82.9%

    1*

    75-79.9%


    About OAG


    OAG is the leading global provider of digital flight information and provides accurate, timely and actionable information and applications across the travel sector to the world’s airlines, airports, government agencies, aircraft manufacturers, consultancies and travel related companies.

    OAG has the world’s largest network of air travel data, including the definitive schedules database of more than 900 airlines and over 4,000 airports. With the most extensive flight status information database in the market, OAG handles more than 54 million records of flight status updates per year, processes 1.4 billion requests and continues to deliver in excess of 35 million dynamic flight status updates daily.

    For more information, visit: www.oag.com and follow us on Twitter @OAG Aviation

    Media contacts:

    UK - Emma Jefferies / Joe Hawke
    t: 0118 909 0909

    oag@berkeley.global

    USA - Gil Haylon
    6t: 17-969-9192
    oag@corporateink.com

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