27 October 2026
Nezasa today launches Tai Guard, the flagship agent in Tai Workbench by Nezasa, its AI-native agent platform for travel sellers. Tai Guard checks every itinerary for flight, destination and connection risk while tour and package operators can still change it.
A trip that is profitable at sale is not always profitable at travel. Each supplier in a package may be reliable on its own, but it is the chain between them that breaks, and operations teams often find out at the same moment the traveller does. Tai Guard reads each itinerary the way an experienced operations manager would, for every booking: how each flight has actually performed, whether any country on the route carries an active travel alert, and whether the connections hold. Operators decide what it checks and how strict it is.
Tai Guard is designed to advise and to act. Each finding can be passed to a person or another agent in Tai Workbench, and operators decide which steps need approval before anything changes. It is fully integrated with Nezasa TripBuilder and can connect to other booking systems through the Tai Workbench connector framework.
For flights, Tai Guard draws on OAG’s independent flight data, using each flight’s own performance history. OAG’s data is what airlines, airports and distribution systems already plan against, and Tai Guard brings the same foundation to every itinerary it monitors.
“Everyone in travel is building AI for the moment of inspiration. We built Tai Guard for the moment things go wrong, which is where package operators lose margin and travellers lose patience,” says Manuel Hilty, CEO of Nezasa. “And as flights are a vital piece of most itineraries, Tai Guard has been built to run on OAG data.”
“When disruption occurs and plans change in travel, the quality of the underlying data is critical for making timely decisions on what next,” says Gemma Timmons, OAG Director of Operations and Chief of Staff. “OAG’s independent flight data is a foundation that airlines, airports and travel technology companies already build on. We’re pleased to see Nezasa leverage our data to help tour and package operators spot these risks to reduce the impact of disruption on travellers”
Tai Guard is available in Tai Workbench by Nezasa.