1. Flight Info FAQs
  2. Flight Info Alerts
  3. Flight Info Alerts frequently asked questions

How long are events kept in the event hubs?

Our data retention policy for events sent to the event hubs is 7 days.

The maximum amount of time we will store events within your event hub is 7 days, by the minute. For example, if the time now is 10:15 on Jan 8, the date time of the last alert available to be retrieved in the event hub will be 10:15 on Jan 1.

Please note that due to the data retention policy, we can only provide limited support on flight events within your event hub that was streamed more than 7 days ago. If you encounter issues with a specific event and require support, please retrieve the event and log them in an accessible location as we will not be able to identify a specific update within your event hub after it has been deleted.