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Need to talk with someone about OAG's products and services? Our support staff are ready to help. Select the region below and give us a call or send an email. Please note that we will provide local language support staff when possible and that service hours vary by global region.
 North & South America
United Kingdom & Europe, Africa & Middle East
Singapore & Asia Pacific Region
All Countries
Frequent Flyer Magazine
North & South America
Subscription Inquiries
(800) DIALOAG (Continental United States, Alaska, Hawaii, Canada, Puerto Rico & the U.S. Virgin Islands)
(630) 515-5307 (From all other countries)
E-mail: custsvc@oag.com
Support Hours: 7:30 a.m. - 5:30 p.m. (Central Time) M-F
Technical Support
(800) 525-1138 (Continental United States)
(630) 515-5307 (Outside Continental United States)
Fax: (630) 515-3933
E-mail: helpdesk@oag.com
Support Hours: 7:30 a.m. - 5:30 p.m. (Central time) M-F
Content Questions - Data Customer Support
(888) 589-6340 (Toll free USA and Canada)
(630) 515-5305 (Outside Continental United States)
E-mail:dataservices@oag.com
Support Hours: 8:00 a.m. – 5:00 p.m. (Central Time) M-F
United Kingdom & Europe, Africa & Middle East
Subscription Enquiries, Customer Services and Technical Support
United Kingdom: Tel: +44 (0) 1582 695050; Fax: +44 (0) 1582 695140
France: Tel: 33 1 55 17 42 30; Fax: 33 1 55 17 42 23
Germany: Tel: 49 699 508 6434; Fax: 49 699 508 6299
Italy: Tel: 39 02 6968 2309; Fax: 39 02 6963 3573
E-mail for all countries: customers@oag.com
Support Hours: 8:00 a.m. - 5:00 p.m. (GMT) M-F
Content Questions - Data Customer Support
+44 (0) 1582 695080
Fax: +44 (0) 1582 845665
E-mail: dataservices@oag.com
Support Hours: 7:00 a.m. – 3:00 p.m. (GMT) M-F
Singapore & Asia Pacific Region
All Enquiries (Except Media)
Singapore
(Indonesia, Malaysia, Taiwan) Tel: +65 6395 5868
Fax : +65 6293 6566
E-mail: Custsvcaspac@oag.com
Support Hours: weekdays 9:00 a.m. - 6:00 p.m. local time
Japan Tel: +81 3 6402-7301
Fax: +81 3 6402-7302
E-mail: Custsvcjpn@oag.com
Support Hours: weekdays 9:30 a.m. - 5:30 p.m. local time
China Tel: +86 10 6590 6215
Fax: +86 10 6590 6217
Email: custsvcChina@oag.com
Hong Kong Tel: +852 2965 1700
Emaill: CustSvcHKG@oag.com
Australia & New Zealand:
Tel: +61 7 5573 5312
Fax: +61 7 5573 5352
All Countries
Change of Address
Customers can change their address by emailing Customer Service
Feedback
If you have non-techical comments, questions or suggestions about this site or any of our products and services, email Feedback
Sales Agents in the North and South America For inquiries, please contact your regional OAG office at 1 800 DIALOAG (Continental United States, Alaska, Hawaii, Canada, Puerto Rico & the US Virgin Islands) or 1 630 515 5307 (all other countries) or e-mail custsvc@oag.com
Sales Agents in Europe, Africa, Middle East, Indian Sub-Continent
France
For inquiries, please contact a French-speaking representative at your regional OAG office at +33 1 55 174230 or at customers@oag.com
Germany
For inquiries, please contact a German-speaking representative at your regional OAG office at +49 699 508 64 34 or at customers@oag.com
India & Nepal
Strand Book Stall
"Dhannur"
Sir P.M. Road
Mumbai 400 001
Tel: +91 (0)22 2051754
Fax:+91 (0)22 2088071
Telex: 1183020 SBS IN
E-mail: strandbk@bom4.vsnl.net.in Multiwings Aviation Services
D5/404, Natasha Enclave
NIBM Road, Kondhwa Khurd
Pune 411048
Maharashtra, INDIA
Tel: (+91) 20 2683 7393
Tel: (+91) 20 6478 0993
Mobile (+91)0 98906 17193 Italy
For inquiries, please contact an Italian-speaking representative at your regional OAG office at +39 02 6968 2309 or at customers@oag.com
Pakistan
Aviation Services Limited
Hotel Metropole Building
Club Road
Karachi 17
Tel: +92 (0)21 5660415 / 5660406 /5660667 / 5660391 / 5681263
Fax: +92 (0)21 5684301 / 5682316
Telex: 21329 METRO PK
E-mail: aslkhi@cyber.net.pk
Saudi Arabia, Bahrain, Kuwait, Oman, Qatar & Syria
Summer Time Tourism LLC
OAG Representative
PO Box 100200
Jeddah - 21311
Saudi Arabia
Tel: +966 (0)2 6702999
Fax: + 966 (0)2 6735774
Mobile : + 966 (0)505 703677
E-mail: oag@oaggulf.com
Spain
Comber International Guides SL
Apartado de Correos,
3928230 Las RozasMadrid,
Spain
Tel: +34 916031743
Fax: +34 916031743
E-mail: oagspain@telefonica.net
United Arab Emirates
DNATA
Dubai Airline Centre
Sheikh Zayed Road
PO Box 1515
Dubai
U.A.E.
Tel: +971 (0)4 3166472
Fax: +971 (0)4 3166493
E-mail: meera.morais@dnata.com
Sales Agents in Asia Pacific
Australia
BTTB Marketing Pty Ltd.
Suite 6,
West Wing
Fortune Place,
2 Fortune Street
Coomera
Queensland 4209
Australia
Tel: +61 7 5573 5312
Fax: +61 7 5573 5352
E-mail: oag@bttbonline.com
Indonesia
For inquiries, please contact your regional OAG office at 001 803 657599 (toll-free) or at custsvcaspac@oag.com
Korea
Mr Kim Dong Hwan – General Manager
Sharp Inc.
#1401 Seoul Center Bldg,
91-1 Sogong-Dong, Joong-Gu,
Seoul, Korea 100-070
Tel : 822-757-7722
Fax:822-771-1157
E-mail: dhkim@sharp.co.kr
Malaysia
For inquiries, please contact your regional OAG office at 00 800 0434 3181 (toll-free) or at custsvcaspac@oag.com
New Zealand
BTTB Marketing Pty Ltd.
Suite 6,
West Wing
Fortune Place,
2 Fortune Street
Coomera
Queensland 4209
Australia
Tel: +61 7 5573 5312
Fax: +61 7 5573 5352
E-mail: oag@bttbonline.com
Philippines
Asia Pacific Circulation Exponents Inc.
APCEI Building
3462 Florida Street
Palanan, 1235 Makati City
Philippines
Tel: (63) 2 832 9837/ 729 7239
Fax: (63) 2 8313256
E-mail: info@apcei.com.ph
Taiwan
For inquiries, please contact your regional OAG office at 00 800 0434 3181 (toll-free) or at custsvcaspac@oag.com
Thailand & Indochina
Maple Aviation (Thailand) Co., Ltd
SSP Tower 3, 22nd Floor
88 Silom Road, Bangkok 10500
Thailand
Tel: +662 634 2880
Fax: +662 236 2077
Email: Maple@bravox.net
Media Inquiries
Chris Pickard
David Burnside Associates Ltd
14 Buckingham Street
London, WC2N 6DFUK
Tel: +44 (0)20 7930 8033
Fax: +44 (0)20 7930 3671
Email: chris@dbapr.co.uk or nchl@nchl.demon.co.uk
Brent Albrecht
Global Advertising & Marketing Director
OAG
3025 Highland Parkway
Downers Grove, IL 60515-5561
Tel: +1 630 515 3544
Email: balbrecht@oag.com
Alison Pickering
OAG
Church Street,
Dunstable
Bedfordshire,
LU5 4HB
UK
Tel: +44 (1582) 69 5477
E-mail: oagpr@oag.com
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