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Contact us Need to talk with someone about OAG's products and services? Our support staff are ready to help. Select the region below and give us a call or send an email. Please note that we will provide local language support staff when possible and that service hours vary by global region.
 North & South America
United Kingdom & Europe, Africa & Middle East
Singapore & Asia Pacific Region
All Countries
North & South America
Subscription Inquiries (800) DIALOAG (Continental United States, Alaska, Hawaii, Canada, Puerto Rico & the U.S. Virgin Islands)
(630) 515-5307 (From all other countries)
Fax: (630) 515-3933
E-mail: custsvc@oag.com
Support Hours: 7:30 a.m. - 5:30 p.m. (Central Time) M-F
Technical Support (800) 525-1138 (Continental United States)
(630) 515-5307 (Outside Continental United States)
E-mail: helpdesk@oag.com
Support Hours: 7:30 a.m. - 5:30 p.m. (Central time) M-F
Content Questions - Data Customer Support (888) 589-6340 (Toll free USA and Canada)
(630) 515-5305 (Outside Continental United States)
Fax: (630) 515-3399
E-mail:dataservices@oag.com
Support Hours: 8:00 a.m. – 5:00 p.m. (Central Time) M-F
United Kingdom & Europe, Africa & Middle East
General Sales Agents
Subscription Enquiries, Customer Services and Technical Support United Kingdom: Tel: +44 (0) 1582 695089; Fax: +44 (0) 1582 695140
France: Tel: 33 1 55 17 42 30; Fax: 33 1 55 17 42 23
Germany: Inforwarding enquiries: Tel 31 6138 33154; Fax: 0031 847245 707
Germany: General enquiries: Tel: 49 699 508 6434; Fax: 49 699 508 6299
Italy: Tel: 39 02 6968 2309; Fax: 39 02 6963 3573
E-mail for all countries: cargo@oag.com
Support Hours: 8:00 a.m. - 5:00 p.m. (GMT) M-F
Content Questions - Data Customer Support +44 (0) 1582 695089
Fax: +44 (0) 1582 845665
E-mail: cargo@oag.com
Support Hours: 7:00 a.m. – 3:00 p.m. (GMT) M-F
Singapore & Asia Pacific Region
All Enquiries (Except Media)
Singapore Tel: +65 6395 5868
Fax : +65 6293 6566
E-mail: Custsvcaspac@oag.com
Support Hours: weekdays 9:00 a.m. - 6:00 p.m. local time
Japan Tel: +81 3 6402-7301
Fax: +81 3 6402-7302
E-mail: Custsvcjpn@oag.com
Support Hours: weekdays 9:30 a.m. - 5:30 p.m. local time
China Tel: +86 10 6590 6215
Fax: +86 10 6590 6217
Email: custsvcChina@oag.com
Toll Free Numbers
Australia:
Tel: +61 7 5573 5312
Fax: +61 7 5573 5352
China: 00 8000 434 3181
Hong Kong: 001 8000 434 3181
Indonesia: 001 803 65 7599
Malaysia: 00 8000 434 3181
New Zealand:
Tel: +61 7 5573 5312
Fax: +61 7 5573 5352
Taiwan: 00 8000 434 3181
All Countries
Change of Address Customers can change their address by emailing Customer Service
Feedback If you have non-techical comments, questions or suggestions about this site or any of our products and services, email Feedback
Sales Agents in the North and South America For inquiries, please contact your regional OAG office at 1 800 DIALOAG (Continental United States, Alaska, Hawaii, Canada, Puerto Rico & the US Virgin Islands) or 1 630 515 5307 (all other countries) or e-mail custsvc@oag.com
Sales Agents in Europe, Africa, Middle East, Indian Sub-Continent
France For Inforwarding Announcements inquiries contact:
David Harari
david@inforwarding.com
Tel: 0031 6138 33154
Fax: 0031 847245 707 For all other inquiries, please contact a French-speaking representative at your regional OAG office at +33 1 55 174230 or at customers@oag.com
Germany For Inforwarding Announcements inquiries contact:
David Harari
david@inforwarding.com
Tel: 0031 6138 33154
Fax: 0031 847245 707 For all other inquiries, please contact a German-speaking representative at your regional OAG office at +49 699 508 64 34 or at customers@oag.com India & Nepal For Inforwarding Announcements inquiries contact:
Ares Consulting
C II/1260, Ansals Palam Vihar
Gurgaon - 122017
India
Tel: +91 124 4203323
Fax: +91 124 4203321
E-mail: mk@aresconsulting.in Strand Book Stall
"Dhannur"
Sir P.M. Road
Mumbai 400 001
Tel: +91 (0)22 2051754
Fax:+91 (0)22 2088071
Telex: 1183020 SBS IN
E-mail: strandbk@bom4.vsnl.net.in Multiwings Aviation Services
D5/404, Natasha Enclave
NIBM Road, Kondhwa Khurd
Pune 411048
Maharashtra, INDIA
Tel: (+91) 20 2683 7393
Tel: (+91) 20 6478 0993
Mobile (+91)0 98906 17193 http://www.onlinecrs.com Italy For Inforwarding Announcements inquiries contact:
David Harari
david@inforwarding.com
Tel: 0031 6138 33154
Fax: 0031 847245 707 For all other inquiries, please contact an Italian-speaking representative at your regional OAG office at +39 02 6968 2309 or at customers@oag.com
Pakistan Aviation Services Limited
Hotel Metropole Building
Club Road
Karachi 17
Tel: +92 (0)21 5660415 / 5660406 /5660667 / 5660391 / 5681263
Fax: +92 (0)21 5684301 / 5682316
Telex: 21329 METRO PK
E-mail: aslkhi@cyber.net.pk
Portugal Ian Dornan International
Rua do Carmo 43-3ºC1200-093 Lisbon
Portugal
Tel: +351 (0) 213425893 / 213425895
Fax: +351 (0) 213425887
E-mail: marucolloto@netcabo.pt
Saudi Arabia, Bahrain, Kuwait, Oman, Qatar & Syria Summer Time Tourism LLC
OAG Representative
PO Box 100200
Jeddah - 21311
Saudi Arabia
Tel: +966 (0)2 6702999
Fax: + 966 (0)2 6735774
Mobile : + 966 (0)505 703677
E-Mail: oag@oaggulf.com
Spain Comber International Guides SL
Apartado de Correos,
3928230 Las RozasMadrid,
Spain
Tel: +34 916031743
Fax: +34 916031743
E-mail: oagspain@telefonica.net
Tunisia
HB Aviation Training Services
16 Rue lac Mariout
1053 Les Berges du Lac
Tunis
Tunisia
Tel: +216 71 862 983
Fax: +216 71 862 984
E-Mail: hb.ats@gnet.tn
United Arab Emirates DNATA
Dubai Airline Centre
Sheikh Zayed Road
PO Box 1515
Dubai
U.A.E.
Tel: +971 (0)4 3166472
Fax: +971 (0)4 3166493
E-mail: meera.morais@dnata.com
Sales Agents in Asia Pacific
Australia BTTB Marketing Pty Ltd.
Suite 6,
West Wing
Fortune Place,
2 Fortune Street
Coomera
Queensland 4209
Australia
Tel: +61 7 5573 5312
Fax: +61 7 5573 5352
E-mail: oag@bttbonline.com
Indonesia PT Airlines
Ratu Plaza Office Tower
8th Floor
Jl Jend Sudirman 9
Jakarta
10270 - Indonesia
Tel: +62 21 722 8089
Fax: +62 21 722 8180
Korea Mr Kim Dong Hwan – General Manager
Sharp Inc.
#1401 Seoul Center Bldg,
91-1 Sogong-Dong, Joong-Gu,
Seoul, Korea 100-070
Tel : 822-757-7722
Fax:822-771-1157
E-mail: dhkim@sharp.co.kr
Malaysia For inquiries, please contact your regional OAG office at 00 800 0434 3181 (toll-free) or at custsvcaspac@oag.com
New Zealand BTTB Marketing Pty Ltd.
Suite 6,
West Wing
Fortune Place,
2 Fortune Street
Coomera
Queensland 4209
Australia
Tel: +61 7 5573 5312
Fax: +61 7 5573 5352
E-mail: oag@bttbonline.com
Philippines Asia Pacific Circulation Exponents Inc.
APCEI Building
3462 Florida Street
Palanan, 1235 Makati City
Philippines
Tel: (63) 2 832 9837/ 729 7239
Fax: (63) 2 8313256
E-mail: info@apcei.com.ph
Taiwan For inquiries, please contact your regional OAG office at 00 800 0434 3181 (toll-free) or at custsvcaspac@oag.com
Thailand & Indochina Maple Aviation (Thailand) Co., Ltd
SSP Tower 3, 22nd Floor
88 Silom Road, Bangkok 10500
Thailand
Tel: +662 634 2880
Fax: +662 236 2077
E-Mail: Maple@bravox.net
Media Inquiries
Chris Pickard
David Burnside Associates Ltd
14 Buckingham Street
London, WC2N 6DFUK
Tel: +44 (0)20 7930 8033
Fax: +44 (0)20 7930 3671
Email: chris@dbapr.co.uk or nchl@nchl.demon.co.uk
Alison Pickering
OAGChurch Street,
Dunstable
Bedfordshire,
LU5 4HBUK
Tel: +44 (1582) 69 5477
E-mail: oagpr@oag.com
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