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Customers

OAG’s worldwide customers succeed with our air travel expertise.

Read what OAG customers say about the value of our unrivalled air travel intelligence, our commitment to quality and our outstanding customer support.

Testimonials by industry

Click on the icons below to view customer testimonials


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Airlines

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PRODUCT: Analyser

"OAG Analyser has helped us a lot in our schedules & network planning, as it shortens a lot of work processes, and provides us with accurate analysis results."

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Anton Lien

Manager, Schedules Planning Dept

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PRODUCT: Analytics - OAG Analyser

"The newly installed OAG Analyser, a more comprehensive and intuitive version of OAG MAX, has greatly improved the performance of detailed capacity and schedule analysis. Prior to subscribing to OAG’s scheduling tools, i.e. OAG MAX, this analysis had been done mostly manually by our team. The programme’s quick and easy to use functions have assisted us in our day-to-day tasks. OAG Analyser provides additional features such as historical data and quick data export capability. It definitely meets the needs of the most demanding analyst who requires powerful data which is accurate, fast, reliable and user-friendly."
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The team at

Public, International, Industry and Environment Affairs

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PRODUCT: Schedules - SSIM

"United Airlines has depended on OAG as our primary source for aviation intelligence for over 15 years. As the world’s leading airline, our network planning and new route development operations trust OAG to deliver the most accurate and comprehensive data available anywhere, which is underscored by their relentless focus on quality customer service and support."

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Sam Patel

Managing Director, Flight Profitability & Scheduling Analysis

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Airports

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PRODUCT: Schedules and Traffic Analyser

"Increasing international traffic to CGK means we need divert more domestic transit flights to our secondary airports. Understanding the existing capacity through Schedules Analyser coupled with access to traffic composition from behind, beyond or bridge with Traffic Analyser helps us understand demand and prioritise which airports we should be developing to support this."

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The team at

Angaksa Pura II

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PRODUCT: Schedules Analyser

"OAG Schedules Analyser provides a user-friendly interface to extract up-to-date schedules data. Capacity data of each route and each airport can be easily obtained for benchmarking purposes. On top of that, OAG can provide many years of past data for historical trend analysis. It greatly facilitates research and analysis."
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Akram Troussieux

Operations Director

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PRODUCT: Schedules, Traffic and Connections Analyser

"OAG’s analytics suite provides us with essential background information to inform our marketing investment. The dedicated modules (Schedules, Traffic and Connections) provide regular analysis so we can understand traffic origin and flows, capacity trends and connectivity throughout out network. It’s reliable, accurate and easy to use.”

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Gi-Min Kim

Deputy Director, Airline Marketing Team

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PRODUCT: Analyser

"OAG provide us with the most flexible range of data and analytics products available in the market. As a world-class airport we need to use accurate and reliable worldwide data - OAG delivers that for us."
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Sydney Airport

Operations Director

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PRODUCT: flightview® - Web Content & Air Traffic Live Display

“When it comes to customer service, we want to help travellers get where they're trying to go while making the experience as pleasant and stress‐ free as possible. Putting travel information in our customers’ hands to give them the power to control their own travel experience with a technology based solution was logical."
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Jonathan Dean

Operations Director

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PRODUCT: flightview® Web Content

"Reliable flight information is important to our Hollywood Burbank Airport passengers, and we see that reflected in our website analytics at hollywoodburbankairport.com.  OAG was able to deliver actionable flight status information that fit the look and feel of our redesigned website, in a format that’s easy for passengers to use—flightview-delivered information is regularly one of our top sources of pageviews. Since its launch, our website traffic has more than doubled!"

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Rachael Warecki

Public Relations and Media Specialist

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Airport Services

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PRODUCT: Schedules & Traffic Analyser

"Our research projects rely on accurate data. Using schedules and traffic analyser gives us a deeper insight into airport performance. Recently it has played a key role in our network competitive analysis of Asian airports, understanding Incheon’s role as a mega hub and helping other international airports with their strategic planning."

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Sung-Yeoul Oh Ph.D

Associate Research Fellow

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PRODUCT: flightview® - Historical Flight Status

"At BBA Aviation, we use OAG flightview’s historical flight status reports as input to our strategic planning and business modeling activities. The high-level data for evaluating maintenance demand and macro-level industry trends delivers a level of granularity that gives us very valuable insights for more effectively and efficiently addressing market and customer needs."
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Dave Stradal

Strategic Planning & Business Analyst

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Tourism

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PRODUCT: Traffic Analyser

"We purchased OAG Traffic Analyser in 2013 and have been very happy with the results. The tool is extremely flexible, giving us access to a lot of information, and the team from OAG have always been available to help us better understand the data and answer our questions."
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Eric Johnson

Operations Director

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PRODUCT: Schedules Analyser, Traffic Analyser, Mapper

"We purchased OAG’s Schedules Analyser, Traffic Analyser and Mapper to monitor airline trends and the relative strengths and weaknesses of air services to Chile compared to competing destinations. We also wanted to understand who travels to our destination, how they reach the destination and how their destination fares compare to our ‘competitors’. The platform is accessible, easily operated and has saved us time in producing valuable analysis to increase our potential. OAG has supported us every step of the way in using this new system."
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Andrea Wolleter

Operations Director

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PRODUCT: Schedules Analyser

"With OAG's Schedules Analyser, it's easy for us to do comparative analysis of connectivity to and within Mexico during various time periods. I use a variety of available filters within the tool to determine origin, destination, routes, stopping points and the airlines operating these flights and I'm able to get very specific scenarios by market segment."
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Victor Quintero Morales

Operations Director

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Travel tech

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PRODUCT: flightview® - Data APIs

"Our customers expect easy, real-time access to flight information anytime, anywhere. OAG's flightview data enables us to push proactive flight-status updates directly to our customers’ mobile devices. The partnership has improved the service we’re able to deliver to our customers, and increased our in-trip stickiness with travelers."
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Yang Wei

Operations Director

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PRODUCT: Schedules Data

"SITA has maintained a longstanding relationship with OAG because we consider them to be the most trusted providers of schedule, reference, and aircraft data in the market.  Accurate schedules data is vital to all facets of our passenger service systems, and OAG’s high quality data delivers significant value for our customers."
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Pabitra Bhattacharya

Sr. Portfolio Manager

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PRODUCT: flightview® - Alerts

“As a business travel technology provider, keeping our customers and their employees updated with real-time flight information is absolutely critical to everything we do. OAG flightview offers the most complete, accurate and timely data in the industry with flight status alerts that enable us to automatically keep travelers and travel managers updated through mobile, text and email.”
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Delia Oviedo

Operations Director

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Travel providers

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PRODUCT: flightview® - Data APIs

“OAG's flight status data API gives our dispatchers and drivers the ability to know –up‐to‐the-minute – when and where a client’s flight is. The accuracy is incredible – we often know the estimated time of arrival even before the client or the airline does and that’s a powerful service differentiator.”
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Dawson Rutter

CEO

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PRODUCT: Schedules WDF

“We have been using OAG in our concierge ground transportation booking and dispatch system for 10 years. We have always found a high degree of accuracy in the data and have been complimented by our customers on its ease of use. The data is always delivered on time and we have never experienced any problems with loading it into our system.”

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John Bankes

Operations Director

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Cargo

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PRODUCT: Cargo Flights

“As one of the world’s biggest freight forwarders, Panalpina knows that air freight is favored for its speed, reliability and security. Our international customers operate in fast-paced markets. They rely on our Air Freight service to achieve their goals – and we rely on OAG. Via the Cargo Flights application, OAG provides us with worldwide flight schedules and cargo schedules assisting in flight and route planning, so that we in turn can deliver promised services to our customers every day.”
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Amit Agarwal

Operations Director

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Education

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PRODUCT: Schedules Analyser

"Cranfield University’s Centre for Air Transport Management have been using OAG data for over 20 years. More recently students and academic staff have used Schedules Analyser as a key part of their teaching and research. The global coverage of the data and the availability of past, current and future data has provided a key input into market studies and forecasting assignments. As well as the data itself Cranfield has found the OAG Customer Support staff have been on call to provide help and advice when needed. Cranfield is looking forward to future developments of the Analyser products to help future students with their studies."
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Andy Foster

Operations Director

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Consultancies

 
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PRODUCT: Schedules Analyser

Unison has used OAG data products since 1996. In particular, Unison relies on OAG for convenient access to Schedules and O&D data to analyse trends in air service and airline O&D passenger traffic at airport.
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Sharon Sarmiento

Operations Director

Industry leading products

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The definitive airline schedules database which delivers solutions to help airlines and airports and related services drive growth and performance. Our data powers leading travel service providers, GDSs, OTAs, mobile apps, search engines, travel tech companies and websites all over the world.

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Our analytics suite helps you monitor airline frequency and capacity trends, identify new routes and services, understand passenger traffic flows and evaluate airline connection performance.

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Using the most comprehensive flight status database in the world, we provide accurate, timely and real-time flight status information through flight data feeds and APIs, websites, historical flight status reports and digital displays to ensure you and your travellers have the most relevant day-of-travel information available.

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