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Traveller survey report findings

We surveyed more than 2,000 travellers on what they expect from airlines, airports, agents and travel providers during travel disruptions.

Download this report for insight on:

  • Bad things that happen from faulty flight information
  • Retooling the rebooking process -- why and how
  • Improving the travel experience during disruptions
  • The market opportunity for travel agents and travel service providers
  • Strategies for better leveraging of flight information
Building Loyalty During Travel Disruptions